Refund policy

Return & Refund Policy

Thank you for shopping with Lyssa Bella’s Boutique. Because many of our products are made to order especially for you, we generally do not accept returns or exchanges for incorrect size or color selections, changes of mind, or buyer’s remorse.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, misprinted, or you receive the wrong item, please contact us within 30 days of delivery. Please include your order number and clear photos showing the issue.

After reviewing your request, we will work with you to provide an appropriate resolution, which may include a replacement or refund.

Sizing & Product Selection

Please review the product description and size chart carefully before placing your order. We cannot provide refunds or exchanges when an incorrect size, color, or product was selected at checkout unless the item itself is defective or incorrect due to a fulfillment error.

Cancellations

Because orders may enter production shortly after they are placed, cancellations are not guaranteed. If you need to request a cancellation, please contact us as soon as possible. Once an order has entered production, it may no longer be eligible for cancellation.

Refunds

Approved refunds will be issued to the original payment method. Processing times may vary depending on your bank or payment provider.

Contact Us

If there is a problem with your order, please contact Lyssa Bella’s Boutique and include your order number and details about the issue. We’ll be happy to review your request and help find an appropriate solution.

This policy does not limit any rights you may have under applicable consumer protection laws.